WORKMANSHIP
All goods supplied by us are warranted to be of sound workmanship and materials, and suitable for the purpose for which they are designed under fair conditions. Our liability under this Warranty will be limited to the replacement, free repair or issue of credit against any goods acknowledged by us to be faulty, provided that such faults have not been caused by your misuse of the goods or your negligent handling of the item/s.
In order to make a claim under this warranty you must contact us in the first instance. The item must be returned within 7 days and must be unused and in its original packaging. You will be liable for all postage costs including insurance.
If you return goods to us in order to make a claim and those goods turn out to be, in our opinion, fault free or damaged by reason of misuse or negligent handling of them, then we will give written notice within 10 days of us receiving the returned item. We reserve the right to make arrangements to return the goods to you after the 10 day period, your non-compliance with our request for instruction will lead us to assume that you have given us unconditional authority to dispose of the goods as we see fit. You will remain liable to pay for the goods in full.
In no circumstances will we be responsible for loss or consequential damage arising from the failure or defect of our goods.
All garments come with a six month warranty against workmanship and quality; for example stitching.
THIS LIMITED WARRANTY IS SPECIFICALLY VOID UPON ANY OF THE FOLLOWING OCCURRENCES:
1. Any alteration, modification, attachment, enhancement or change to the item that was not performed by our manufacturing partners or without our express written permission in advance and with specific compliance with our terms thereof;
2. Abuse or misuse of the item;
3. Improper storage or maintenance of the item;
4. Penetrations as a result of any testing;
We will make every reasonable effort to achieve customer satisfaction. Any remedies are at the sole discretion of Cut Resistant Clothing Ltd and our manufacturing partners and may include:a) replacement of the product, 2) exchange for a similar product, 3) refund of sale price, OR 4) whole or partial credit for future purchases of our products.